Terms and Conditions

Velyq
Velyq

Last updated: June 17, 2025

These Terms and Conditions (hereinafter "T&C") define the terms of use of the Velyq platform accessible at velyq.com (hereinafter the "Platform") and the contractual relationship between the user and Mathieu Neumar, self-employed entrepreneur.

1. Service Description

Velyq is an AI-powered interview training platform that allows users to practice professional interviews. The service uses artificial intelligence to simulate interviews and provide personalized feedback.

2. Service Access

  • Authentication: Access to certain features may require account creation.
  • Personal Account: Each account is strictly personal.
  • Responsibility: The user is responsible for maintaining the confidentiality of their account and all actions resulting from it.

3. Subscription Plans

The service currently offers the following subscription plans:

  • Free version: Limited access to basic features
  • Premium Plan: Monthly subscription with full access to features
  • Business/School offers: Customized solutions for organizations with many users (quote on request)

Detailed pricing and features are available on the site's pricing page. For businesses or educational institutions seeking customized plans, please contact us for a quote tailored to your specific needs.

4. Financial Terms

  • Payment: Payments are made through our secure payment provider.
  • No Commitment: Subscriptions are commitment-free and can be cancelled at any time.
  • Non-refundable: Services subscribed are not refundable, except as provided by law.
  • Price Changes: Velyq reserves the right to change prices at any time. Users will be notified of any price change at least 30 days before it takes effect.

5. Termination

  • Users can cancel their subscription at any time from their personal space.
  • Cancellation takes effect at the end of the current billing period.
  • No refund will be made for the unused period.

6. Intellectual Property

The Velyq platform, its content, features, and source code are the exclusive property of Mathieu Neumar. Any reproduction, distribution, modification, adaptation, or exploitation in any way is strictly prohibited without prior written authorization.

7. Limitations of Liability

  • Velyq strives to provide a quality service but cannot guarantee absolute accuracy of AI-generated responses.
  • Velyq cannot be held liable for indirect damages resulting from use of the service.
  • The service may be temporarily unavailable for maintenance or updates.

8. Data Protection

The processing of personal data is detailed in our Privacy Policy, accessible on our site.

9. Changes to Terms

  • Velyq reserves the right to modify these T&C at any time.
  • Users will be notified of substantial changes by email.
  • Continued use of the service after modification of the T&C constitutes acceptance thereof.

10. Applicable Law and Jurisdiction

These T&C are governed by French law. In case of dispute, French courts shall have sole jurisdiction.

11. Contact

For any questions regarding these T&C: contact@velyq.com

Conditions Générales d'Utilisation | Velyq